Easy Troubleshooting with Network Assistant

Troubleshooting problems are now a whole lot easier on Lowrance, Simrad and B&G units, with the Network Analyser and Service Assistant found in the latest software updates across a wide Range of models.

Let's face it - your problems are the manufacturer's problems, and the easier they make it to troubleshoot the problem, the less it costs them and the easier it is for you.

This new upgrade connects the initial framework with the ability to connect the unit to a wireless internet hotspot.

The Network Analyser simplifies system-wide software updates by interrogating the network and detecting if there is out-of-date software.

You will see a display like this:

The Service Assistant creates a report of network devices, including software version and serial numbers, to send to Navico Service to help resolve software/ technical issues. In the previous version of software, the report was sent to an installed SD Card for later distribution via email. After this upgrade, the service report can be sent directly to Navico Service, when the HDS unit is connected to the internet via your mobile phone (Gen 2 needs GoFree WiFi option).

To take advantage of these new features and add them to your system, you can download the upgrades from the links below: